Vison and Values
The Surgery, Church Road, Lyminge
Vision
“To provide an unrivalled healthcare service, admired for everything we do”
Values
- Patient-focused
- Making a difference
- Focusing on detail
- Respect
- Honesty
- Being reliable
- Being positive
- Meeting deadlines
- Innovation
- Collaboration
- Helping others
- Being a good team member
- Showing tolerance
- Respecting surgery policy and rules and respecting others
Follow the 6 C’s
Care / Compassion / Competence / Communication / Courage / Commitment
Accountability
Collaboration: Effective teamwork is an essential component of general practice. We achieve this through effective communication, demonstrating a positive attitude and respecting each other at all times
Patient-focused: We strive to involve our patients at every stage of their journey with us, ensuring that we provide safe and effective care which meets the requirements of the patient.
Respect: We are all different and have different needs, yet respect is mutual. We must show respect, understanding and compassion for others at all times regardless of the situation
Innovation: We are committed to improving the level of service offered to our patients. We are constantly seeking new ways of working to enhance service provision and the patient experience, introducing new technologies and methods of working to meet the expectations of our patient group.
.The practice is part of Folkestone Hythe and Rural PCN. To contact click FHRpcn.co.uk.